The New Employee
When joining district m I was assigned a Buddy. The role of the Buddy is to support the new member of the team settle into their role. Laurine is my Buddy and helped build and deliver key parts of the training and had a daily follow up for the first month. She co-ordinated and delivered key training sessions with other members of the team, answered my questions, and helped me integrate quickly as a districter. At three months in, she booked a quick check in to see how I felt about the process and we both exchanged ideas for what went well and what can be improved. Joining the operations team during November, the busiest month of the year, delivered a steep learning curve and was made a lot more enjoyable with Laurine as buddy to support me.
Having had such great experience onboarding and learning the system, when we had Casey join the team in February, I was already comfortable to be her buddy. The Buddy system allows both participants to learn at the same time and creates stronger teams! While delivering a smooth and more comfortable process to the new employee it ultimately gave me the opportunity to reinforce skills by passing on knowledge and showing processes.
I recommend anyone thinking of applying to go for it and see for yourself how well our buddy onboarding program works!
– Chris, Account Manager, Revenue Optimization